Information clerk - customer service

Centre de référence en agriculture et agroalimentaire du Québec

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Expected start: 18th February 2026

Job Description

  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 years
  • or equivalent experience

Tasks

  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Dependability

Screening questions

  • Are you authorized to work in Canada?
  • Are you available to start on the date listed in the job posting?

Employment terms options

  • Morning
  • Day

Health benefits

  • Health care plan

Financial benefits

  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Long-term care insurance

Other benefits

  • Paid time off (volunteering or personal days)
  • Work Term: Permanent
  • Work Language: French
  • Hours: 35 hours per week

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